Articles

 Changing file and folder permissions?

The servers are setup to use suPHP as PHP5-handler and the files and folders are always 'owned'...

 FTP gives an error about incorrect login

When you receive an error about incorrect FTP login we recommend changing your cPanel / FTP...

 FTP uploading/downloading is slow

Usually such issues indicate connectivity problems or Internet traffic globally and we recommend...

 How To create an FTP account?

An FTP account is basically used to upload / manage your files on your web site. By, default...

 How do I activate SSH on my account?

You need to purchase the Add-on as an additional option. Login to your account in th Client Area...

 How to check the log of my FTP client?

The FTP log can be very useful when you troubleshoot connectivity or other issues with your FTP...

 How to connect anonymously via FTP?

The default FTP anonymous username is disabled on all of our website hosting servers for security...

 How to generate an SSH key on Windows using PuTTY?

To generate a key with PuTTY, you should: 1. Download and start the puttygen.exe generator. 2....

 How to generate an SSH key pair in Mac OS?

You can generate a key in Mac OS using the ssh-keygen command. You should run it in Terminal. You...

 How to setup Filezilla?

FileZilla is a freeware FTP client, which you can use to upload files to your hosting account....

 My FTP session was terminated (disconnected)

If your FTP client receives 'Session Terminated' error message this means: Your FTP connection...

 What are the FTP-settings?

We use FTP over port 21, however we advise for security reasons and your own protection to use...

 What are the SFTP - settings?

You connect to SFTP with SSH as follows hostaddress: IP or yourdomain.com (replace...

 What is Jailed Shell?

VirtFS (Jailed Shell) VirtFS provides a jailed shell environment for a user connected to a...

 Why does my FTP fail to connect?

If your FTP progam is not connecting properly, here are some possible reasons: Your firewall...

 Why is FTP timing out?

The TCP port usually used for FTP connection is port 21. Most often the reason for FTP time out...

 Why should I not save a PW in my ftp client?

Passwords in most free clients are stored in plain text and are relativeky easy to retrieve if...

 Why should I use SFTP?

Why is SFTP better than FTP? Despite the similarity in name the two protocols are completely...