Articles

 Can I pay per month?

We do not support monthly payments on Website Hosting. On Reseller Hosting we accept yearly,...

 Do you charge set-up fees?

No in contrary. We commission all accounts from Website-hosting to Gforce enabled Dedi Servers...

 Do you have a money-back guarantee?

Yes, we provide a 30 day moneyback guarantee, which covers our web hosting and reseller service....

 Do you increase your hosting fees during the term?

From time to time we review our rates and we will adjust where needed. The new rates will be...

 Does the renewal of my web hosting account include a renewal of my primary domain name?

If your domain name was registered by GWS-Host.com simultaneously when signing up for your...

 How can I update the information for my account?

You can update your Profile in the Client Area of your account on the Portal

 How do I cancel my account with GWS-Host.com?

Log in the Client Area of our portal > "My Products Services" > select the Product/Service...

 How do I get my sales invoice?

You can download your Invoice from your Client Area in the GWS-Host.com Portal at any time (pdf)

 How do I know when my hosting account is due for renewal?

All shared hosting accounts offered by GWS-Host.com are set on automatic annual renewal. This is...

 How to check my payments history?

You can retrieve all invoices under the Tab "invoices" in your Client Area of the Portal

 How to stop the automatic billing for my account?

All hosting accounts offered by GWS-Host.com are set on automatic recurring billing. This is...

 How to transfer my website content to GWS-Host.com?

When applicable the transfer needs to be requested through a Ticket to be filed to the transfer...

 I have paid but I don't hear anything from you!

It happens sometimes that our newly registered customers do not receive the welcome e-mail. If...

 If I renew my account before it expires, will the renewal count from the expiration date or from the renewal date?

The default procedure is that we invoice your renewal automatically 2 weeks before expiration....

 What payment methods you accept?

We accept payment per credit-card or Paypal through our merchant 2Checkout

 Why shows my account: This account has been suspended?

If you see this message when you try to open your website then it is obvious that your hosting...

 Will you terminate my hosting account immediately after I cancel it?

That depends on whether you request immediate account cancellation or cancellation upon...